Master Customer Order Agreement

Last updated: July 30, 2026

Items shown as “to be provided” are pending business information from the company owner and will be completed before this document is considered final. See the internal checklist at Business Information Required.

This Master Customer Order Agreement (the “Agreement”) is entered into between Legal business name — to be provided (a Entity type — to be provided organised under the laws of State/country of registration — to be provided), trading as AutoProspector Pro (“Company”, “we”), and the person or entity that places an order (“Customer”, “you”).

1. Order of precedence

If there is any conflict or inconsistency between documents, the following order controls, highest first:

(1) A signed written order form or statement of work, if any.
(2) This Master Customer Order Agreement.
(3) The Lead Quality Guarantee & Replacement Policy.
(4) The Lead Delivery Policy.
(5) The Terms of Service, Acceptable Use Policy, Anti-Spam Policy and Privacy Policy.
(6) Marketing pages, help content and other materials.

Marketing copy never overrides this Agreement.

2. Scope of services

The Company supplies business prospecting data compiled by AI-assisted research from publicly available sources, verified and de-duplicated as described in the Verification Process, together with access to the Company’s web application.

3. Customer intake

You must supply accurate onboarding intake (industry, buyer role, geography, keywords). Incomplete or contradictory intake extends the delivery timeline and is not a defect in the deliverable.

4. Delivery

Target delivery is 5 business days from onboarding completion, or up to 10 business days for large-volume orders. Delivery targets are commercially reasonable estimates, not guaranteed dates.

5. Quality standard and sole remedy

Deliverables meet the verification standard published on the Verification Process page and include a 10% buffer. Your sole and exclusive remedy for an invalid record is replacement under the Lead Quality Guarantee, requested within 7 days of delivery with the proof described in that policy.

6. Fees, billing and refunds

Fees are those shown at checkout. Subscriptions renew automatically until cancelled. Refund eligibility is governed exclusively by the Lead Quality Guarantee; no other document creates refund rights.

7. Licence and data use

Delivered data is licensed to you for your own internal business outreach. You may not resell, sublicense, publish or redistribute raw lead files. The licence terminates if your account is terminated for breach.

8. Customer compliance

You are solely responsible for lawful use of delivered data, as set out in the Compliance Statement. You will indemnify the Company against claims arising from your outreach or your use of the data.

9. Confidentiality

Each party will protect the other’s non-public information disclosed in connection with an order and use it only to perform under this Agreement.

10. Warranties and disclaimer

The Company warrants that services will be performed in a professional manner. Except as expressly stated, the services and data are provided “as is”. We make no warranty as to response rates, conversions, revenue, or exclusivity of records.

11. Limitation of liability

To the maximum extent permitted by law, the Company’s aggregate liability under an order is limited to the amounts paid by you for that order. Neither party is liable for indirect, special, incidental, punitive or consequential damages, or lost profits.

12. Term, suspension and termination

This Agreement applies from your first order until all orders are complete or your account is closed. We may suspend or terminate for breach of the Acceptable Use or Anti-Spam policies without refund.

13. Governing law and venue

This Agreement is governed by the laws of Governing law — to be provided, and the parties submit to the exclusive venue of Dispute venue / arbitration terms — to be provided.

14. Changes

We may update this Agreement. Material changes are announced by email and posted here with a new date; the version in force when you place an order governs that order.

15. Notices

Notices to the Company: support@autoprospector.pro, or by post to Registered business address — to be provided. Notices to you are sent to the email on your account.