Master Customer Order Agreement

Last updated: August 20, 2026

This Master Customer Order Agreement (the “Agreement”) is entered into between AutoProspector Pro, operating under the laws of Florida, USA, trading as AutoProspector Pro (“Company”, “we”), and the person or entity that places an order (“Customer”, “you”).

1. Order of precedence

If there is any conflict or inconsistency between documents, the following order controls, highest first:

Marketing copy never overrides this Agreement.

2. Scope of services

The Company’s current, publicly purchasable offering is the AI Autopilot subscription: access to the Company’s web application (business analysis, targeting, lead cleaning, CRM, AI email campaigns and funnels) plus a monthly allotment of AI credits.

Legacy scope (historical orders only): the Company previously also supplied business prospecting data compiled by AI-assisted research from publicly available sources, verified and de-duplicated as described in the Verification Process. That lead-package offering is no longer sold to new customers; sections 3–6 below continue to govern only orders placed while it was active.

3. Customer intake

You must supply accurate onboarding intake (industry, buyer role, geography, keywords). Incomplete or contradictory intake extends the delivery timeline and is not a defect in the deliverable.

4. Delivery (legacy lead orders)

For historical lead-package orders, target delivery was 72 hours from onboarding completion, or up to 144 hours for large-volume orders. Delivery targets were commercially reasonable estimates, not guaranteed dates. AI Autopilot access is provisioned automatically on successful subscription payment.

5. Quality standard and sole remedy (legacy lead orders)

For historical lead-package deliverables, quality met the verification standard published on the Verification Process page and included a 10% buffer. The customer’s sole and exclusive remedy for an invalid record was replacement under the Lead Quality Guarantee, requested within 7 days of delivery with the proof described in that policy.

6. Fees, billing and refunds

Fees are those shown at checkout. Subscriptions, including the current AI Autopilot subscription, renew automatically until cancelled and are billed in advance. Recurring subscriptions have no minimum term; you may stop future renewals at any time from Account → Billing, and access continues until the end of the billing period already paid for. Amounts already billed are non-refundable, subject to applicable law. Refund eligibility for historical lead-package orders is governed exclusively by the Lead Quality Guarantee; no other document creates refund rights for those orders.

7. Licence and data use

Delivered data is licensed to you for your own internal business outreach. You may not resell, sublicense, publish or redistribute raw lead files. The licence terminates if your account is terminated for breach.

8. Customer compliance

You are solely responsible for lawful use of delivered data, as set out in the Compliance Statement. You will indemnify the Company against claims arising from your outreach or your use of the data.

9. Confidentiality

Each party will protect the other’s non-public information disclosed in connection with an order and use it only to perform under this Agreement.

10. Warranties and disclaimer

The Company warrants that services will be performed in a professional manner. Except as expressly stated, the services and data are provided “as is”. We make no warranty as to response rates, conversions, revenue, or exclusivity of records.

11. Limitation of liability

To the maximum extent permitted by law, the Company’s aggregate liability under an order is limited to the amounts paid by you for that order. Neither party is liable for indirect, special, incidental, punitive or consequential damages, or lost profits.

12. Term, suspension and termination

This Agreement applies from your first order until all orders are complete or your account is closed. We may suspend or terminate for breach of the Acceptable Use or Anti-Spam policies without refund.

13. Governing law and venue

This Agreement is governed by the laws of State of Florida, USA, and the parties submit to the exclusive venue of the state or federal courts located in Florida, USA.

14. Changes

We may update this Agreement. Material changes are announced by email and posted here with a new date; the version in force when you place an order governs that order.

15. Notices

Notices to the Company: support@autoprospector.pro. A postal address for service of notices is available on request. Notices to you are sent to the email on your account.